Privacy Policy
Last updated: January 28, 2026
Introduction
The Beauty Exchange ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Platform").
Please read this Privacy Policy carefully. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (bio, profile photo, location)
- Business information for providers (business name, services offered, pricing)
- Communications (messages, reviews, feedback)
- Payment information (processed securely through third-party providers)
Information Collected Automatically
When you use the Platform, we automatically collect certain information, including:
- Device information (device type, operating system, unique identifiers)
- Log information (access times, pages viewed, IP address)
- Location information (with your consent)
- Usage information (features used, actions taken)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform
- Connect seekers with beauty service providers
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Personalize and improve your experience
Sharing of Information
We may share information about you as follows:
- With other users as part of the Platform's functionality (e.g., your public profile)
- With vendors, consultants, and service providers who need access to perform services
- In response to legal process or government requests
- To protect the rights, privacy, safety, or property of users and the public
- In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free.
Your Choices
You may update, correct, or delete your account information at any time by logging into your account settings. You may also request deletion of your account by contacting us at the email address below.
Children's Privacy
The Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.
Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: